Skip to content
N.N Laptop logo
Free online diagnosis · 60 seconds

What's wrong with your laptop?

Pick the symptom that matches, answer a few quick follow-up questions, and we'll give you a confident diagnosis with a fair PKR price range — the same diagnosis a senior technician would reach after looking at your laptop on the bench. The tool covers the eight failures we see most often at our Hafeez Center workshop: dead power, broken screens, failing keyboards, weak batteries, overheating, damaged charging ports, liquid spills, and slow performance. Every diagnosis ends with a clear next step — WhatsApp Sayam directly with your symptoms pre-filled, or drop your number and we'll call. And because online tools can only narrow things down, every booking includes a free physical diagnostic at Shop 66A, Hafeez Center, Lahore before any chargeable work begins. No surprises, no pressure — just a real laptop shop trying to give you honest answers fast.

Chip-level workshop on-site15-day repair warrantyFree in-shop diagnostic
Step 1 of 2

What's wrong with your laptop?

Pick the symptom that best matches. We'll ask a few more questions and give you a confident diagnosis with a fair price range.

How repair works

From the online diagnosis to your repaired laptop in 5 simple steps.

  1. Step 1
    Run the diagnosis
    Pick your symptom, answer a few questions, get a confident result.
  2. Step 2
    Book on WhatsApp
    Tap one button — your diagnosis is pre-filled in the message.
  3. Step 3
    Drop off or courier
    Walk in to Shop 66A or send via TCS / Leopards from any city.
  4. Step 4
    Free verification + fixed quote
    We open the laptop, confirm the fault, send a written quote on WhatsApp.
  5. Step 5
    Repair + 15-day warranty
    We fix, stress-test, and notify you. Same fault returns? Free re-do.
Honest answers

Things you might be wondering before booking.

What if my laptop can't be repaired?
We tell you straight. After the free in-shop diagnostic we give you an honest go/no-go assessment — including whether it's economical relative to the laptop's used market value. If repair isn't viable, we'll quote you a buy-back price for parts instead. No charge for the diagnosis either way.
How long does a typical laptop repair take?
Most parts-level repairs (battery, keyboard, screen, charging port, fan) are completed same-day at NN Laptops, Shop 66A, Hafeez Center. Chip-level board work or liquid-damage recovery typically takes 3–7 working days because the board needs to be stress-tested after repair.
Do you offer warranty on repairs?
Every repair carries a 15-day check warranty — if the same fault returns within 15 days of pickup we re-do the work free. Parts like batteries and SSDs carry their own longer manufacturer warranties (typically 30 days to 1 year depending on the part).
Can I bring my laptop in person to NN Laptops?
Yes — walk-in is welcome. We're at Shop 66A, 3rd Floor, Hafeez Center, Gulberg III, Lahore, open Monday to Saturday 10 AM to 10 PM. Out-of-city customers can courier via TCS or Leopards; we'll pay the return shipping if you proceed with the repair.
What if the online tool's diagnosis turns out to be wrong?
It happens — online tools can only narrow things down without actually seeing inside the laptop. Every booking includes a free physical diagnostic at our workshop before any chargeable work begins. If the in-shop assessment finds a different issue, we'll send you an updated quote on WhatsApp before touching the laptop.

Still not sure? Sayam answers WhatsApp himself within shop hours.

WhatsApp 0314 4000131
Stock alerts + Pakistani deals

Get an email when fresh stock arrives.

One email per month, max. We tell you what new used laptops just landed at Hafeez Center, with prices. Skip the WhatsApp-spam — read on your own time. Unsubscribe in one click.

Open WhatsApp chat