Dell XPS 13 9360 backlit keyboard replacement
The Dell XPS 13 9360 backlit keyboard is a tested OEM-spec replacement keyboard with US English ANSI layout, drop-in compatible with XPS 13 9360 and 9350 laptops manufactured around 2017. It features white LED backlighting with two-stage brightness, matte black keycaps, and the original ribbon-cable connector. Priced for the Pakistan market and in stock at N.N Laptops, Hafeez Center, Lahore.
Why this keyboard works for your Dell XPS 13 9360
This is not a generic universal keyboard. It is the exact OEM-style replacement part used by authorised Dell service centres — same plastic frame, same metal backplate, same FFC ribbon cable pin-out, and the US English ANSI layout that ships on most Pakistan-market Dell laptops. Pulled from a tested donor unit, every single key has been bench-tested using a key-press logger before it reaches our shelf.
Detailed specifications
| Brand | Dell |
|---|---|
| Compatible Models | XPS 13 9360, XPS 9350 |
| Layout | US English ANSI |
| Backlight | Yes — white LED, two brightness levels |
| Connector | Standard FFC ribbon (original Dell/HP/Lenovo/Apple OEM pin-out) |
| Key Travel | 1.5 – 1.8 mm typical |
| Condition | Used — fully tested, every key verified |
| Warranty | 30-day check warranty |
| Stock Location | Shop 66A, 3rd Floor, Hafeez Center, Gulberg III, Lahore |
Confirmed compatibility
The following Dell laptop models accept this exact keyboard module without modification:
| XPS 13 9360 | Direct fit — primary compatibility |
|---|---|
| XPS 9350 | Confirmed cross-compatible (same chassis) |
Installation guide
Tools you'll need
A Phillips PH00 screwdriver, a plastic spudger, and roughly 20-30 minutes of bench time. The Dell XPS 13 9360 keyboard is held by 6-12 short screws on the underside of the chassis, plus a single FFC ribbon connector. Detailed model-specific iFixit-style instructions are emailed on request when you order — just message WhatsApp 0314 4000131.
What we test before shipping
- Every alphanumeric, function and modifier key — verified with a key-press logger.
- Backlight LED rows — every key lights uniformly with no dark patches.
- FFC ribbon — clean contacts, no creases, full insertion depth.
- Frame — no bends, no missing standoffs, no glue residue.
Real-world use cases
Most replacements we sell go into laptops that suffered liquid spills, dropped keycaps, or keys that stopped registering after years of typing. A new keyboard restores typing feel without the cost of a new laptop. For typists, students and developers, a fresh keyboard is the single biggest upgrade you can make to an aging Dell XPS 13 9360.
Why Choose This OEM Keyboard Over Generic Alternatives?
Many generic keyboards flood the market with cheap plastic frames and inconsistent backlighting. This Dell XPS 13 9360 keyboard is pulled from a tested donor unit and bench-tested key-by-key — meaning every switch, LED, and the FFC ribbon cable are verified to OEM specifications. The two-stage white backlight is perfect for typing in dimly lit rooms, and the matte black keycaps resist oil smudges better than glossy alternatives. Plus, since it uses the original Dell connector, you don't need to modify any screws or cut cables — it's a direct drop-in replacement for your XPS 13 9360 or 9350.
Who Benefits Most from This Replacement?
Frequent travellers, students in Lahore, Karachi, Islamabad, and Rawalpindi who rely on their Dell XPS for note-taking and coding will appreciate a fresh keyboard that restores the factory typing feel. If your current keyboard has sticky keys from a coffee spill or unresponsive letters, this replacement can breathe new life into your laptop without the Rs. 100,000+ cost of a new system. At just Rs. 5,299, it's one of the most affordable upgrades for the Dell XPS 13 9360.
Buying from N.N Laptops — Hassle-Free
We keep this keyboard in stock at our Hafeez Center shop in Gulberg III, Lahore. For buyers in Lahore, we offer same-day delivery. Nationwide delivery via TCS or Leopards is available to cities like Faisalabad, Multan, Peshawar, and Sialkot. Simply reach out to Sayam on WhatsApp 0314 4000131 to order or ask for live photos and a compatibility check before you buy. Every keyboard ships with our 30-day check warranty — if any key fails, we replace it or refund your money. No risk.
Where to buy and warranty
Visit us at Shop 66A, 3rd Floor, Hafeez Center, Gulberg III, Lahore, or order remotely via WhatsApp 0314 4000131. Every keyboard ships with our 30-day check warranty — install, test, and if anything is off, bring it back for replacement or full refund. Delivery inside Lahore; nationwide via TCS or Leopards. You can also browse all laptop keyboard replacements, browse touchpads, hinges, and flex cables, see related laptop panels on our online store.
Frequently Asked Questions
Will this keyboard fit my Dell XPS 13 9360?
Yes — this replacement is designed specifically for the Dell XPS 13 9360 chassis manufactured around 2017. It uses the same screw layout, ribbon cable, and frame as the original part. If your laptop is an early or late revision, WhatsApp us at 0314 4000131 with the service tag and we'll verify before shipping.
Is the backlight controllable from Windows?
Yes — the Fn + Space (or model-specific) shortcut controls the backlight directly from BIOS, so no extra driver is required. All shortcut keys including volume, brightness, and airplane mode behave exactly like the original keyboard.
How long does installation take?
For most Dell XPS laptops, swap takes 20-40 minutes by a technician. If you bring the laptop to our Hafeez Center shop, we'll install the keyboard in-store free of charge with any keyboard purchase. Walk-in or book ahead via WhatsApp 0314 4000131.
What if the keyboard is faulty?
Every keyboard is tested key-by-key on a working Dell XPS 13 9360 chassis before listing. We back it with a 30-day check warranty — if any key fails within 30 days, bring the part back to Hafeez Center for a no-questions replacement or refund.
Do you ship outside Lahore?
Yes — we ship anywhere in Pakistan via TCS or Leopards Courier available. Lahore delivery is same-day; rest-of-Pakistan delivery is via TCS / Leopards.
About N.N Laptops
N.N Laptops has been the trusted Hafeez Center destination for used laptops and laptop spare parts in Lahore for over eight years. We sell, repair and source genuine Dell parts — from LCD panels and motherboards to keyboards and batteries — and back every sale with a hardware guarantee. Walk in for a free compatibility check, or message 0314 4000131 for instant quotes.
