# N.N Laptop — FAQ Reference (LLM-friendly) # Canonical: https://nnlaptops.com/llms-faq.txt # Last updated: 2026-05-29 # Total questions: 16 ## CONTACT WhatsApp: 0314 4000131 (+92 314 4000131) Email: Info.n.n.laptop@gmail.com Shop: Shop 66A, 3rd Floor, Hafeez Center, Gulberg III, Lahore Q: Where exactly is N.N Laptop located in Lahore? A: N.N Laptop is at Shop 66A, 3rd Floor, Hafeez Center, Gulberg III, Lahore. We're open Monday to Saturday, 10 AM to 10 PM. Walk in any day, or WhatsApp 0314 4000131 to confirm stock before you visit. Free parking is available on the Hafeez Center ramp. We've been at this exact location since 2017. Q: Do you deliver laptops to other cities in Pakistan? A: Yes — we ship to every city in Pakistan via TCS and Leopards. Same-day delivery in Lahore (Rs. 250), 1–2 working days to Islamabad / Rawalpindi / Faisalabad (Rs. 350–450), 2–4 working days to Karachi / Multan / Peshawar / Quetta (Rs. 450–700). Cash on Delivery is available across the entire country — you only pay after the courier hands you the laptop and you've inspected it. Q: What is the 15-day check warranty exactly? A: Every used laptop ships with our 15-day check warranty. If the unit develops a fault within 15 days of delivery, courier it back to the Lahore shop — we cover return shipping and either repair the issue, replace the unit, or refund. The warranty covers logic-board faults, screen failure, battery health below claim, and any cosmetic discrepancy from the listing photos. It does not cover liquid damage, drops, or user-installed software issues. Q: Can I pay Cash on Delivery anywhere in Pakistan? A: Yes. Cash on Delivery is the default payment method for every order — Lahore walk-in, Lahore delivery, or any out-of-city courier shipment. You inspect the laptop in front of the courier, power it on, test the screen and keyboard, and only then hand over cash. If anything's wrong, refuse the delivery and you owe nothing. We also accept Bank Transfer, JazzCash, and EasyPaisa if you prefer. Q: Do you buy old laptops back or accept trade-ins? A: Yes — we buy used and broken laptops directly, and we accept trade-ins against any catalog laptop. Send a WhatsApp message to 0314 4000131 with: laptop model, age, RAM, storage, screen condition, battery health (if known), and 3–4 photos. We quote within 30 minutes. For Lahore sellers we collect from your address; for other cities we arrange paid courier pickup. We've bought back over 3,000 laptops since 2017. Q: How do I know your used laptops are genuine and not refurbished cheaply? A: Every laptop on the catalog has been through a 23-point check: SSD health (CrystalDiskInfo), RAM stress test (MemTest 1 hour minimum), battery cycle count, hinge wear, screen pixel scan, keyboard backlight, port test, webcam, Wi-Fi reach. Cosmetic issues are photographed and graded A / B / C — the grade is shown on the product page. We don't sell anything Grade D. Bring your own technician to the shop if you want a second opinion before paying. Q: Which laptop brands do you carry? A: Our core stock is Dell (Latitude, Vostro, XPS, Inspiron), HP (EliteBook, ProBook, Pavilion, Spectre, ZBook), Lenovo (ThinkPad T/X/L series, Yoga, IdeaPad, Legion), Apple (MacBook Air M1/M2/Intel, MacBook Pro 13/15/16), Asus (ZenBook, VivoBook, ROG), Acer (Aspire, Swift, Predator), MSI (Modern, Gaming, Workstation), Microsoft Surface, and Razer. We also stock the small brands on request — Toshiba, Fujitsu, Panasonic Let's Note. WhatsApp us with the exact model you want. Q: Do students get any discount? A: Yes — verified students at FAST, LUMS, UET, NUST, COMSATS, QAU, IBA Karachi, NED, GIKI, MUET, Air University, Bahria University, UAF, BZU, PIEAS, and 60+ other Pakistani universities get an automatic 5% discount on every laptop. Show your student ID to the courier (or send a photo on WhatsApp) and the discount applies. It stacks with any sale price. We also accept post-dated cheques for students at FAST Lahore and LUMS — ask us about installments. Q: How do I know the used laptop I'm buying from N.N Laptop isn't stolen? A: Every used laptop in our inventory comes from one of three documented sources: (1) trade-ins from individual customers who walked into the shop with original receipts or proof of purchase, (2) corporate refresh cycles from Pakistani offices and call centres that sell their used fleet in bulk, (3) wholesale imports from documented USA/UK/UAE refurbisher partners with paper trails. We log the serial number of every incoming unit. If you want, WhatsApp 0314 4000131 with the serial of the unit you're considering and we'll show you its intake record before you commit. Q: Do you provide an invoice with the laptop for warranty / corporate procurement? A: Yes — every order ships with a printed invoice on N.N Laptop Traderz letterhead listing the product name, SKU, serial number, sale price (PKR), delivery date, and our 15-day check warranty terms. The invoice is valid as proof of purchase if you need to file an expense claim with your employer or freelance client. For corporate buyers who need GST tax invoices or supplier registration paperwork, email Info.n.n.laptop@gmail.com and we'll prepare the documents within 24 hours. Q: Can I exchange a laptop I bought from N.N Laptop if I find I need more RAM / a different screen size? A: Yes — within the 15-day check warranty window, we accept exchanges as long as the laptop is in the same condition you received it. The price difference (positive or negative) is settled in cash on the spot, or refunded via Bank Transfer / JazzCash / EasyPaisa within 24 hours. We've done over 200 such exchanges; it's a normal part of how we operate. WhatsApp 0314 4000131 to discuss the exchange before bringing the laptop in. Q: Do you do bulk orders for offices / call centres / schools? A: Yes. Our typical bulk order is 10–50 laptops at a discounted rate (5–12% off retail depending on quantity and matching spec). We can deliver a homogeneous fleet (e.g. 30 × Dell Latitude 7490 i5/8GB/256SSD) within 5–7 working days, all freshly tested with imaging, antivirus pre-install, and a 30-day fleet warranty. We've equipped offices for Lahore, Karachi, Islamabad, and Multan clients. Email Info.n.n.laptop@gmail.com or WhatsApp 0314 4000131 with your spec sheet + headcount for a quote within 24 hours. Q: How do you grade laptop condition? What does 'tested' actually mean? A: Every used laptop goes through a documented 25-point check before it's listed: (1) full boot to BIOS, (2) battery health % via HWInfo or BatteryInfoView, (3) all keyboard keys, (4) trackpad and click, (5) screen full-brightness inspection for dead pixels / panel marks, (6) all USB / USB-C / HDMI / Ethernet ports with a real cable, (7) speaker volume + microphone, (8) webcam image, (9) WiFi 5/6 connect speed, (10) Bluetooth pair, (11) thermal-paste check via core-temp under stress, (12) fan noise, (13) hinge play, (14) cosmetic A/B/C/D panel grade, (15-25) brand-specific tests (Dell ePSA, HP UEFI diagnostics, ThinkPad PSREF, MacBook Apple Diagnostics). The result of that check is what we list on the product page — battery health %, panel grade, missing keys, etc. Nothing hidden. Q: Can I sell my dead laptop to N.N Laptop? Even one that won't power on? A: Yes — we are actively buying dead laptops. Even a unit that won't power on is worth Rs. 1,500 – 35,000 depending on the brand and model, because we either part it out (working screen / keyboard / battery / motherboard chips) or do chip-level repair to bring it back to life. Send photos of the laptop, brand / model, and a brief description of what's wrong to WhatsApp 0314 4000131 and you'll have a quote within 10 minutes. Cash is paid on-spot at Hafeez Center, or we can dispatch a city rider to collect from your address for free across Lahore. Q: Do you ship internationally? A: Not at the moment. We focus exclusively on Pakistan-wide Cash on Delivery and walk-in trade at Hafeez Center. We sometimes coordinate with shipping forwarders for Pakistani customers who have a USA / UK / UAE address (where the laptop is then re-shipped onward by the customer's own arrangement), but we don't ship out of Pakistan directly. Q: Where exactly is your shop in Hafeez Center? It's a big building. A: We are at Shop 66A on the 3rd Floor of Hafeez Center, Gulberg III, Lahore. Use the central staircase or lift from the main Liberty Roundabout entrance — turn right when you reach the 3rd floor; Shop 66A is on the right side, with the N.N Laptop Traderz sign visible. Plus Code: JFP6+8Q Lahore. Google Maps: search for 'NN Laptops' to land on our verified pin. Visible storefront, no appointment needed during business hours. --- For more questions, see: - Full reference: https://nnlaptops.com/llms-full.txt - Pricing: https://nnlaptops.com/llms-pricing.txt - Cities: https://nnlaptops.com/llms-cities.txt - Brands: https://nnlaptops.com/llms-brands.txt - Visible FAQ page: https://nnlaptops.com/faq